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Privacy Policy

At Sri Lakshmi Industry, we prioritize the privacy and security of our customers' personal information. Our privacy policy outlines how we collect, use, and protect the data you provide to us. We may collect personal information such as name, contact details, and payment information when you make a purchase or interact with our website. Additionally, we may gather data about your usage of our products and services to improve user experience. Your personal information is used for processing orders, providing customer support, and enhancing our products and services. We employ industry-standard security measures to safeguard your information against unauthorized access, disclosure, or alteration. We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or to facilitate services such as shipping and payment processing. Our website may use cookies and similar tracking technologies to personalize your experience and gather usage statistics. We may update our privacy policy periodically to reflect changes in our practices or legal requirements.

Terms and Conditions

Thank you for choosing Sri Lakshmi Industry for your irrigation solutions. Please read the following terms and conditions carefully before using our products or services. Our products are intended for specific applications related to irrigation and agriculture. Please use them only as directed and in accordance with provided instructions and guidelines. Proper installation and regular maintenance are essential for optimal performance and longevity of our products. Sri Lakshmi Industry provides a limited warranty against manufacturing defects. We shall not be liable for any damages, losses, or injuries resulting from improper use, installation, or maintenance of our products. Unauthorized modifications or alterations to our products may void the warranty and compromise performance and safety. If you encounter any issues with our products, please contact our customer service department for assistance with returns, exchanges, or refunds, subject to our return policy. By using Sri Lakshmi Industry products or services, you agree to abide by these terms and conditions.

Cancellation and Refund Policy

We understand that circumstances may arise where you need to cancel your order or request a refund. You may cancel your order before it is shipped by contacting our customer service department. Refunds will be issued for canceled orders or returned products in accordance with our return policy. Customers are responsible for return shipping costs unless the product is defective or damaged upon receipt. Certain items may not be eligible for refunds, such as customized or personalized products, unless they are defective or damaged. For further assistance regarding cancellations and refunds, please contact our customer service department.

Shipping and Delivery

We strive to provide efficient shipping and delivery services for our customers. We offer various shipping methods, including standard and expedited shipping, depending on your location and preferences. Delivery times may vary depending on the shipping method selected and your location. Estimated delivery dates will be provided during the checkout process. Shipping charges are calculated based on the selected shipping method, order weight, and destination. Once your order is shipped, you will receive a tracking number to monitor the status of your delivery. If you encounter any issues with your delivery, such as delays or damages, please contact our customer service department for assistance. Please ensure accurate shipping information is provided during checkout to avoid delivery delays or errors.